Course Details

Eligibility:           Ability to read and write basic English and Basic computer skills.
Duration:             self-paced, within 3 months of enrolment

Training Type:   Online learning assessment with simulated practical’s or workplace evidence portfolios.
Completion:      Upon the successful completion of this course, participants will obtain a nationally recognized Statement of Attainment.
Price:                    $270 per student (when completed as an individual course)

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Course Outcomes:

• Access, interpret and apply communication documentation
• Determine what needs to be communicated to your audience
• Analyse and clarify the purpose of the verbal communication
• Deliver information clearly and verbally to others in English
• Confirm accuracy of information received with the speaker
• Format and present the document according to industry standards
• Ensure written information is clear, succinct and explicit
• Prepare for the meeting, clarify the purpose, address objectives
• Record accurately the outcomes of the meeting
• Identify and clarify the purpose of the presentation
• Make the presentation and handle audience feedback
• Conduct and review negotiations with the audience
• Document outcomes of the negotiation